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Medical Services

Urgent Care

Get prompt non-emergency care without an appointment. See how Urgent Care and Express Care keep you moving.

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St. Elizabeth Physicians Convenient Care Services consist of two types of neighborhood walk-in care clinics: Express Care and Urgent Care. 

With convenient evening and weekend hours, patients will receive prompt medical attention without an appointment. Our providers are connected to and offer the expertise of the entire St. Elizabeth Healthcare system, including the Mayo Clinic Care Network. Our doctors and nurse practitioners have immediate access to your St. Elizabeth electronic medical records. Plus, your St. Elizabeth MyChart account updates any time, any where. 

Our Convenient Care Services handle a variety of conditions that need treatment right away but are NOT a medical emergency. If you have a severe or life-threatening medical problem, please call 9-1-1 or go to the closest Emergency Department. 

Crittenden Urgent Care

Address: 405 Violet Rd., Crittenden, KY 41030

Phone Number: (859) 903-0268

Learn More

Florence Urgent Care

Address: 8726 US Hwy. 42, Florence, KY 41042

Phone Number: (859) 647-2900

Learn More

Greendale Urgent Care

Address: 1640 Flossie Dr., Greendale, IN 47025

Phone Number: (812) 496-3290

Learn More

Newport/Ft. Thomas Urgent Care

Address: 1400 North Grand Avenue, Newport, KY 41071

Phone Number: (859) 905-3070

Learn More

Highland Heights Express Care

Address: 2885 Alexandria Pike, Highland Heights, KY 41076

Phone Number: (859) 757-0434

LEARN MORE

What Service Should I Use?

Who can be treated
  • Express Care: Anyone over 2 years old
  • Urgent Care: Anyone

Treats Pregnant Women

  • Express Care: No
  • Urgent Care: Yes

Appointment Needed
  • Express Care: No
  • Urgent Care: No

Walk-In Care
  • Express Care: Yes
  • Urgent Care: Yes
Hours
  • Express Care: Highland Heights
  • Urgent Care: Crittenden, Florence, Greendale, Newport/Ft. Thomas

Open Every Day
  • Express Care: Yes
  • Urgent Care: Yes

Healthcare Providers
  • Express Care: Board Certified Nurse Practitioners
  • Urgent Care: Physicians and Nurse Practitioners

Emergency Treatment
  • Express Care: No
  • Urgent Care: No
Severe, Life-Threatening Symptoms 
  • Express Care: No
  • Urgent Care: No

Sudden Unexpected Symptoms

  • Express Care: No
  • Urgent Care: No

Excessive Bleeding/Extreme Pain
  • Express Care: No
  • Urgent Care: No

Illnesses/Infections/Infestations:

Abdominal Pain
  • Express Care: No
  • Urgent Care: Yes

Abscesses/Cellulitis

  • Express Care: Yes (excluding abscesses requiring drainage)
  • Urgent Care: Yes

Allergic Reaction

  • Express Care: No
  • Urgent Care: Yes

Asthma/Wheezing

  • Express Care: No
  • Urgent Care: Yes

Bladder Infection/UTI

  • Express Care: Yes
  • Urgent Care: Yes

Cold/Flu

  • Express Care: Yes
  • Urgent Care: Yes

Cough/Bronchitis
  • Express Care: Yes
  • Urgent Care: Yes

Ear Infection
  • Express Care: Yes
  • Urgent Care: Yes

Fever
  • Express Care: Yes
  • Urgent Care: Yes
Diarrhea/Nausea
  • Express Care: Yes
  • Urgent Care: Yes

Hernia
  • Express Care: No
  • Urgent Care: Yes

Insect Bite
  • Express Care: Yes
  • Urgent Care: Yes

Laryngitis
  • Express Care: Yes
  • Urgent Care: Yes

Migraine
  • Express Care: No
  • Urgent Care: Yes

Mononucleosis
  • Express Care: Yes
  • Urgent Care: Yes

Pink Eye
  • Express Care: Yes
  • Urgent Care: Yes

Rash/Poison Ivy
  • Express Care: Yes
  • Urgent Care: Yes
Seasonal Allergy
  • Express Care: Yes
  • Urgent Care: Yes

Sexually Transmitted Infection

  • Express Care: No
  • Urgent Care: Yes

Sinus Infection
  • Express Care: Yes
  • Urgent Care: Yes

Skin Infection/Impetigo/Ringworm

  • Express Care: Yes (excluding abscesses requiring drainage)
  • Urgent Care: Yes

Strep/Sore Throat

  • Express Care: Yes
  • Urgent Care: Yes

Upper Respiratory Infection

  • Express Care: Yes
  • Urgent Care: Yes

Viral Infection

  • Express Care: Yes
  • Urgent Care: Yes

Lice/Scabies

  • Express Care: Yes
  • Urgent Care: Yes

Injuries:

Cut/Laceration
Express Care: No
Urgent Care: Yes

Foreign Body
Express Care: No
Urgent Care: Yes

Eye Injury
Express Care: No
Urgent Care: Minor injuries only
Fracture
Express Care: No
Urgent Care: Minor injuries only

Head Injury
Express Care: No
Urgent Care: Minor injuries only
Scrape/Bruise
Express Care: No
Urgent Care: Yes

Sprain/Strain

Express Care: No
Urgent Care: Yes

Procedures:

Abscess Drainage/Incision
Express Care: No
Urgent Care: Yes

Medication Injection
Express Care: Yes
Urgent Care: Non-Controlled only
Splinting
Express Care: No
Urgent Care: Yes

Stitches/Laceration Repair
Express Care: No
Urgent Care: Yes

Vaccines:

PPD/TB Skin Test & Reading
Express Care: Anyone over 12 years old
Urgent Care: Anyone over 12 years old
Flu
Express Care: We are unable to provide flu vaccinations to anyone 18 and under with Medicaid
Urgent Care: We are unable to provide flu vaccinations to anyone 18 and under with Medicaid

Physicals:

Camp/Sports
Express Care: $39 (not billed through insurance)
Urgent Care: $39 (not billed through insurance)
Dept. of Trasportation (DOT)
Express Care: No
Urgent Care: No
Work
Express Care: No
Urgent Care: No

On-Site Testing:

Flu Test (Rapid)
Express Care: Yes
Urgent Care: Yes

Lab Services
Express Care: No
Urgent Care: Yes

Pregnancy Test (Urine)
Express Care: Yes
Urgent Care: Yes
Strep Test (Rapid)
Express Care: Yes
Urgent Care: Yes

Urinalysis
Express Care: Yes
Urgent Care: Yes
X-Rays
Express Care: No
Urgent Care: Yes

Cultures (Strep/Urine/Wound)
Express Care: Yes
Urgent Care: Yes
Insurances
Express Care: Most major commercial insurance plans, Medicare and Medicaid. Patients with Passport must have a referral from his/her primary care provider if needing to be seen before 4 p.m. Monday - Friday.
(Please check with your insurance provider for coverage/eligibility)

Urgent Care: Most major commercial insurance plans, Medicare and Medicaid. Patients with Passport must have a referral from his/her primary care provider if needing to be seen before 4 p.m. Monday - Friday.
(Please check with your insurance provider for coverage/eligibility)
Payment
Express Care: Billed as an Office visit (Average visit $120 self-pay)
Co-Pay, Co-Insurance & Deductibles apply

Urgent Care: Billed as Urgent Care visit
Co-Pay, Co-Insurance & Deductibles apply
St. Elizabeth Physicians Express Care, St. Elizabeth Physicians Urgent Care and all of its affiliate healthcare providers operate in accordance with all the applicable state and federal laws and medical standards.
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